Last updated: August 2, 2026
This Privacy Policy explains how Talking-Thread ("we", "us", "our") collects, uses, discloses, and safeguards your information when you visit talkingthread.in or place an order with us. By using the Site, you consent to the practices described here.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, shipping address, and account password when you register, check out, contact us, or subscribe to our newsletter. If you sign in with Google, we receive your name, email address, and profile photo from your Google account. We also automatically collect limited technical information, such as your IP address and browser type, to keep the Site secure and functioning correctly.
2. How We Use Your Information
We use your information to process and fulfil orders, send order and shipping confirmations, respond to enquiries, manage your account, personalise your wishlist and cart, and, where you've opted in, send newsletter updates about new collections and studio notes. We do not sell your personal information to third parties.
3. Payment Information
Online payments are processed securely by Razorpay. We do not store your full card, UPI, or bank details on our servers — that information is handled directly by our payment processor under its own security and privacy standards.
4. Cookies & Similar Technologies
We use a small number of cookies to keep you signed in, remember your cart and wishlist, and understand how the Site is used. You can control cookies through your browser settings, though disabling them may affect how the Site functions.
5. Sharing Your Information
We share your information only with the service providers who help us run the Site and fulfil your orders — for example, our payment processor (Razorpay), our email delivery provider (Resend), our hosting and database providers, and delivery couriers — and only to the extent needed for them to perform their service. We may also disclose information where required to comply with the law.
6. Data Retention
We retain your account and order information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You can review and update most of your personal information from your account at any time. To request access to, correction of, or deletion of your personal data, or to unsubscribe from marketing emails, contact us at hello@talking-thread.studio.
8. Children's Privacy
The Site is not directed at children under 18, and we do not knowingly collect personal information from them.
9. Data Security
We use reasonable technical and organisational measures, including encrypted connections and secure password storage, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Visitors
We ship and sell worldwide from Mumbai, India. If you access the Site from outside India, your information will be processed and stored in accordance with this Policy and applicable Indian law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
12. Contact Us
For any questions about this Privacy Policy or how we handle your data, contact us at hello@talking-thread.studio, +91 98765 43210, or C-12 Malviya Nagar, Mumbai, Maharashtra 400001, India.
See also our Terms of Service.